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Manage Accounts

Your n2x.io account serves as your central hub for managing resources within the n2x.io platform. It's associated with a unique email address that acts as your primary identifier.

Key Elements of Your Account:

  • Account Owner: This refers to the individual user associated with the n2x.io account.
  • Email: Your n2x.io account email is crucial for logging in, managing your profile, and receiving important notifications.

Info

If you're unsure about any aspect of your account or require further assistance, refer to the n2x.io documentation or contact our support team.

Create a New Account

You can create a new account either using the n2x.io webUI or CLI (n2xctl).

  1. To sign up you just need an email address. Please visit to our sign-up page and insert your email address.

    Sign up

  2. Push the Continue with Email button and you will get a confirmation message:

    Mail sent confirmation

  3. Press the Continue button and open your email to get your one-time code similar to this:

    Sample code email

    Warning

    If you can not find it in your inbox, check either the Social tab or the spam folder, just in case.

  4. Enter the one-time code from your email and click Sign In.

    Code verification.

  5. Complete Your Account Setup.

    Account Setup.

    Required Information

    After signing in, you'll be guided through the account setup process. Here's what you'll need to provide:

    • Billing Information: Enter your billing details to activate your account.
    • Account Configuration:
      • Control Plane Location: Choose a zone geographically close to your network devices for optimal performance.
      • Connectivity Zone: Select a zone that aligns with your control plane location for efficient network connectivity.
    • Admin Credentials: Create strong credentials for your administrator account, which will be used to manage your n2x.io resources.
    • Initial Network Topology: Define the initial network structure for your environment. This includes specifying the CIDR block for your default network and creating your first subnet. You can either accept the defaults provided or customize these settings.

  6. Finally, push the START button and you will be logged into the n2x.io webUI.

    Initial Dashboard.

Use the following command to create a new account in n2x.io:

n2xctl auth login

  1. Enter your email address and one-time code sent to your inbox to complete the signup process. 

    $ n2xctl auth login
n2xctl v0.0.3-20240725171430+88c4863--go1.22.5

n2xctl is a CLI to control the n2x SASE platform.

Find more information at https://n2x.io/docs

Authentication Required

» Email: [email protected]

  A one-time code to log in to your account has been sent to your email.
  Your code expires in 10 minutes.
  Please, check your inbox (and spam/junk folders, just in case).

» Code: 306438

   Welcome to n2x!


🢂 Opening setup URL in your browser...

  2. Complete Your Account Setup.

    Account Setup.

    Required Information

    After signing in, you'll be guided through the account setup process. Here's what you'll need to provide:

    • Billing Information: Enter your billing details to activate your account.
    • Account Configuration:
      • Control Plane Location: Choose a zone geographically close to your network devices for optimal performance.
      • Connectivity Zone: Select a zone that aligns with your control plane location for efficient network connectivity.
    • Admin Credentials: Create strong credentials for your administrator account, which will be used to manage your n2x.io resources.
    • Initial Network Topology: Define the initial network structure for your environment. This includes specifying the CIDR block for your default network and creating your first subnet. You can either accept the defaults provided or customize these settings.

  3. Finally, push the START button and you will be logged into the n2x.io webUI.

    Initial Dashboard.

Your account setup is complete!

Enjoy your free plan that allows you to have the first tenant, network, subnet and three first nodes free forever.

View Your Account Information

You can see all information associated with your account either using the n2x.io webUI or CLI (n2xctl).

In the navigation menu on the left, click Account section and you can see the following information:

Account Information Page

Account Details

The following table provides details associated with your n2x.io account:

Field Description
Account ID Unique identifier for your account.
Enabled Indicates the current status of your account (active/inactive).
Account Name The name associated with your account.
Description A brief description you provided for your account.
Company The company name associated with this account.

Use the following command to show the account information:

n2xctl account show

$ n2xctl account show 
n2xctl v0.0.3-20240725171430+88c4863--go1.22.5

n2xctl is a CLI to control the n2x SASE platform.

Find more information at https://n2x.io/docs

                                                       ───── Account Details ≡
═══════════════════
Account Information
═══════════════════

Account ID      xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx    
Name            Demo account                            
Description     Demo account                            
Company         n2x.io                                  
Location ID     eu-west                                 
Federation ID   eu-west-01                              
Creation Date   2023-10-17 13:35:32 +0200 CEST          
Account Status  [confirmed] [enabled]

Account Details

The following table provides details associated with your n2x.io account:

Field Description
Account ID Unique identifier for your account.
Name The name associated with your account.
Description A brief description you provided for your account.
Company The company name associated with this account.
Location ID The control plane location you selected during account setup.
Federation ID Associated with the Location ID for service federation within a specific region.
Creation Date The date your account was created.
Account Status Indicates the current status of your account (active/inactive).

Update Your Account Information

You can update your account information using the n2x.io webUI.

In the navigation menu on the left, click Account section, then click on Settings tab and follow these steps:

Update Profile

  1. Click the icon.
  2. Make your changes in the editable fields.
  3. Click on the Save button to confirm the updates.

Streamlined Billing Management

Maintaining accurate billing information ensures smooth operation of your n2x.io account. The n2x.io billing portal provides a centralized location to manage all your billing needs:

  • Track Your Billing History: Easily access and download past invoices for your records.
  • Update Billing Information: Keep your company name, address, and other billing details current to avoid any invoice processing issues.
  • Manage Payment Methods: Add, edit, or remove your preferred payment methods (credit cards, etc.) for convenient and uninterrupted service.

For detailed instructions on accessing and navigating the billing portal.

Delete an Account

Danger

Deleting your n2x.io account is a permanent action. All resources and configurations associated with your account will be permanently erased.

You only can delete an account using CLI (n2xctl).

  1. Use the following command to delete an account:

    n2xctl account subscription cancel

    Example:

    $ n2xctl account subscription cancel
n2xctl v0.0.3-20240725171430+88c4863--go1.22.5

n2xctl is a CLI to control the n2x SASE platform.

Find more information at https://n2x.io/docs


You are about to cancel your n2x account.


All its remaining resources or configurations (rbac, users, etc) will be deleted.


This action is irreversible, please, double check.

» Confirm account cancelation? Yes
» Last chance. Confirm account cancelation? Yes

  Done

  2. If you're certain you want to delete your account, type Yes at the prompts.

Success

Your n2x.io account has been deleted.